UK delivery

We aim to dispatch all orders within 2 working days. To give you the best service and cost, we use both Royal Mail and couriers. You will be able to view the delivery cost which will automatically be calculated at the checkout.

We offer two main delivery options, which are:

Standard Delivery (2-3 Working Days)

Express Delivery (1-2 Working Days)

We also now offer Free Hand Delivery by us if you are within 20 miles of our location (Trowbridge, Wiltshire).​

Free UK delivery using our Standard Delivery option (2-3 Working Days) on orders of £35 or more (Not including delivery charges).

Items are usually received within the stated lead times of the service you choose from dispatch date. Sometimes deliveries can take a little longer than expected especially during peak seasons but this is out of our control. We are unable to offer refunds due to late deliveries. If you experience any delivery issues please contact us.

Europe & rest of the world delivery

International orders are sent using Royal Mail International Standard. You will be able to see your exact delivery cost when you checkout. Items for delivery to mainland Europe are usually received within 3 to 5 working days and items for the rest of the world are usually received within 6 to 7 working days.

Returns

 

We will be happy to refund or exchange items, which are returned to us within 30 days of purchase, providing they have not been used and are in the original packaging and undamaged. Please contact us to arrange return postage.